Functional Areas †Staff at R. Bethels Essay

R. Bethels create two owners, a carriage and three other members of staff. The manager looks afterward the day to day running of the shop and helps run the telephone circuit. The owners complete the composition work of the business and look after the financial side.Human ResourcesAt R. Bethels, human resources is for* Recruiting and dismissing* Providing good working conditions* Negotiating with trade unions* Health and safetyThe owners of R. Bethels argon in charge of human resources. They go out employ and dismiss employees. They volition square up how much they get paid and how often they get paid. The manager in all(prenominal)ow for make the foretell calls to employees, open and run the shop and to boost avail fitting jobs. It is important that the manager does this in tack to employ the determine mountain. Employing the correct people is good for motivation, quality of work and customer gladness. The Owners of R. Bethels whitethorn not do things to provide go od working conditions all the judgment of conviction but he departing decide what are good working conditions and tell members of his staff how to make these conditions available.This is so that people will essential to work for R. Bethels. They will negotiate with trade unions in order to lay down their employees decent pay and good working conditions. They will also decide how to handle health and safety issues and improve them as and when they invite to. R. Bethels pauperism to be a healthy and safe environment so that people are able and willing to work for R. Bethels. As R. Bethels is a minute business, training may not always matter but the owners will be in charge of it if it is need. This would be needed for motivation, job satisfaction and an increase in profit through happy and satisfied customers. payFinance department c everywheres* Recording financial matters* Preparing accounts* Paying wages and salaries* Obtaining cracking and other resourcesThe owners deal with the companys finances. They will record and cross-file all of the financial historys. This is important, as when R. Bethels need a financial document e.g. a sale they let just made, it will be well-off to find. The owners will decide on who gets what amount of money per week or per annum and they will hand out the wages to the employees. They will also lay down accounts in order to sort out money, which comes in and goes out of the business. R. Bethels need capital in order to trade properly, the manager or the owners may sort this out.Administration and ICT Support FunctionR. Bethelss administration and ICT reinforcement is for* Cleaning and maintenance* Health and safety* security* Clerical operate* Word processingThe manager will deal with clerical go and possibly computers and Internet. The clerical run are things like answering the phone and typing up letters. The manager would do this or the owners would, depending the circumstances. These are needed in order to keep in touch with customers, banks, other companies, and so forth The employees would deal with pecking and maintenance in order to keep things clean and in working order. The manager and the employees would share out the duties of everything else in order to keep the business a safe place to work.Marketing and salesMarketing is needed to enable R. Bethels to find out what customers need. This helps increase sales in order to increase their profit. As the manager at R. Bethels will have more time than the employees and the owners, he will be able to cover marketing. The owners and the employees will also be able to do this if they have any spare time, if they need to.The manager will ring up restaurants companies in order to advertise the companys products that are available. He will take time with customers to show them how to cook and serving ideas for the fish. When the customers pauperization buy a product, they will be served by the manager or the employees and the money w ill be handed into the till machine.Customer operateThis deals with* Keeping customers happy* Dealing fairly with complaints* Responding to enquiries* Offering credit* afterwards sales service* Advice and information* Reliability* Good products, fairly pricedR. Bethels may not be able to deal with all of the things in this list, because of the size of it of their business. The owners will decide how these things are sorted out but all of the staff at R. Bethels will have to help meet them. R. Bethels will try their best to keep customers happy. Keeping customers happy is what customer services are needed for.Research and developmentResearch and Development is all about researching products and how customers respond to the business. If there are any things that need improving, R. Bethels will talk to their supplier and sort it out. At R. Bethels, the manager and the employees will do the research but the employees and the owners will sort out the product development. R and D is an important function because R. Bethels can have an advantage over their rivals and they can have a more desired product.At R. Bethels, the business lifestyle will be totally different to that of Dominos. At the effect there are only five people who are abstruse in the business, if and when this changes the lifestyle of the business will probably change in addition possibly in a dramatic way.